Account Manager
2 weeks ago
FleetPartners Group is a leading financial services, vehicle management, and employee benefits company listed on the ASX 300. We pride ourselves on our strong company culture, which values our people and fosters a collaborative environment.
Job SummaryWe are seeking an experienced Account Manager to join our team. As an Account Manager, you will play a key role in driving business growth by building strong relationships with our customers and delivering exceptional customer service.
Key Responsibilities- Develop and implement sales strategies to achieve company targets and grow our customer base.
- Build and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
- Conduct market research and competitor analysis to stay up-to-date with industry trends and developments.
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Collaborate with internal stakeholders to deliver solutions that meet customer needs and drive business growth.
- Develop and maintain a deep understanding of our customers' businesses, identifying opportunities to improve their fleet management and employee benefits.
- Work closely with our Relationship Managers and Senior Managers to build multi-level relationships with our customers.
- Ensure all customer deliverables, including quote requests and general queries, are managed in accordance with customer expectations.
- Continuously enhance customer loyalty and retention.
- Proven experience in account management or customer service-oriented roles, with a strong track record of driving customer-focused outcomes.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to conduct market research and competitor analysis.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Desirable: completed tertiary qualifications in a business or related field, such as management, sales and marketing, or industry-specific qualifications.
- A competitive salary and benefits package, including up to 27 days annual leave, flu jabs, corporate discounts, and hybrid working arrangements.
- Opportunities for career growth and development, with a focus on promoting from within.
- A dynamic and supportive work environment, with a strong emphasis on company culture and values.
If you are a motivated and experienced Account Manager looking for a new challenge, please submit your application. We look forward to hearing from you.
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