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Operations Manager
2 months ago
Job Summary:
Marlow Hotel Group is seeking a seasoned Hospitality Industry Professional to lead our growing team. With a portfolio of hotels consistently expanding, there are opportunities for career growth at a multi-site level.
Key Responsibilities:
- Lead a team of professionals across multiple sites, fostering a positive and productive work environment.
- Develop and implement strategies for revenue generation and cost control, driving business excellence.
- Recruit and manage high-performing teams, ensuring exceptional customer experiences.
- Monitor key performance indicators (KPIs) and make data-driven decisions to drive business growth.
- Collaborate with the Group General Manager to set and achieve business objectives.
Requirements:
- Minimum 5 years of experience in the Hotel/Pub sector, with a proven track record of leadership and team management.
- Strong knowledge of revenue drivers, including Gaming, Food, Beverage, Retail, and Accommodation.
- Excellent communication and interpersonal skills, with the ability to adapt to changing situations.
- Ability to work evenings and weekends, as required.
What We Offer:
Marlow Hotel Group is committed to providing a dynamic and supportive work environment, with opportunities for career growth and development.