Support Coordinator

7 days ago

Adelaide, South Australia Your Local Disability Partner Full time
About the Role

We are seeking a highly skilled and dedicated Support Coordinator to join our team at Your Local Disability Partner. As a Support Coordinator, you will play a vital role in assisting our NDIS participants with complex needs to build personal capacity and make informed decisions about their support plans.

Key Responsibilities
  • Review and implement NDIS plans to ensure appropriate supports and services are in place.
  • Maintain regular contact with clients and record interactions to ensure effective support.
  • Manage client issues and complaints in a fair and respectful manner, adhering to policies and procedures.
  • Prioritize and manage a caseload efficiently, ensuring timely and coordinated support.
  • Coordinate supports for participants and liaise with NDIA planners, allied health services, and community-based organizations.
  • Support participants in developing service agreements, referrals, and urgent equipment within plan parameters.
  • Enhance participants' capacity to coordinate their own supports, providing information, referrals, and engaging with informal support networks and community partners.
Requirements
  • At least 2-3 years of experience in the NDIS Support Coordinator role, backed by relevant qualifications in disability or mental health.
  • Strong understanding of the NDIS framework and person-centered practices.
  • Experience in case management and coordination of client services.
  • Ability to interpret NDIS plans and recommend service options within plan guidelines and budget.
  • Previous experience working in disability support or a related field.
  • Proven experience working with individuals with autism, disability, and/or mental illness, with service provision.
  • Demonstrated experience in client-directed care environments, including planning, support, and case coordination facilitation.
  • Sound verbal, written communication, and negotiation skills.
  • A current full driver's license (essential).
What We Offer

At Your Local Disability Partner, we pride ourselves on providing a supportive and collaborative work environment. As a Support Coordinator, you will have the opportunity to develop your skills and knowledge, working with a dedicated team to make a positive impact in the lives of our clients.

We encourage Aboriginal and Torres Strait Islander applicants to apply.

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