Service Delivery Expert

4 hours ago

Brisbane, Queensland, Australia beBeeLeadership Full time $85,000 - $125,000
Job Opportunity

Our organization seeks an experienced service delivery expert to oversee daily operations and client satisfaction.

Key Responsibilities:
  • Lead client service delivery, ensuring optimal operations and high levels of client satisfaction.
  • Coordinate daily support and projects to meet service agreements.
  • Facilitate regular client meetings and maintain effective communication strategies.
  • Manage incident response, SLA compliance, and reporting activities.
  • Collaborate with internal teams for efficient resource utilisation and delivery outcomes.
Required Skills and Qualifications:
  • Exceptional leadership and communication skills.
  • Ability to coordinate multiple tasks and deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency in contract management and negotiations.
  • Excellent client relationship-building skills.

Benefits of this role include the opportunity to work with a talented team, develop your skills and expertise, and contribute to delivering exceptional client experiences. This is an exciting opportunity to make a meaningful impact and advance your career in service delivery.

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