Chief Employee Experience Officer

2 weeks ago

Brisbane, Queensland, Australia beBeeHumanResource Full time $73,000 - $93,000
Overview

A critical role is available to provide expert guidance and support in managing people-related matters across the employee lifecycle. The ideal candidate will have a strong background in human resource management and experience in providing high-quality advice and coaching to employees and leaders.

The role requires a proactive and customer-focused approach, with excellent organizational skills and attention to detail. The successful candidate will be able to prioritize tasks effectively, manage risk, and escalate complex queries as necessary.

Key responsibilities include:

  • Providing consistent and accurate people advice and coaching across the employee lifecycle.
  • Receiving and responding to complex queries via the Service Delivery Tool, escalating or seeking guidance where appropriate.
  • Supporting the Team Leader in monitoring service requests, balancing workloads, and contributing to improvements in People Advisory processes and services.
  • Developing and maintaining systems and operational support for centralised People initiatives.
  • Interpreting and advising on policies and procedures to guide staff and leaders in managing people matters.

This is an exciting opportunity for a motivated and resilient team player who is collaborative and adaptable to changing requirements. The successful candidate will have a strong commitment to confidentiality and ethical standards in a collaborative environment.

Requirements

To be successful in this role, you will need:

  • Relevant Bachelor's Degree or equivalent in Human Resource Management, Business Management, or a related discipline.
  • A minimum of 2 years' experience in a generalist HR advisory role across the employment lifecycle.
  • Excellent organizational skills, attention to detail, ability to prioritize, and understanding of risk and escalation.
  • Strong customer service orientation with a collaborative and agile working style.
  • Proven high standard of written and verbal communication skills for professional collaboration.
Benefits

This role offers a competitive salary package, including:

  • Salary: AU$73k - AU$93k per annum (pro rata for part-time), plus 15.4% superannuation.
  • Location: Clayton, Pullenvale preferred.
  • Tenure & work schedule: Specified term 12 months, Full time.

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