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CRM Operations Specialist
1 month ago
About the Role:
We are seeking a highly motivated CRM Operations Specialist to join our Brisbane team. As a key member of our team, you will be responsible for managing and maintaining our internal Salesforce CRM system to ensure it meets the requirements of the company and its users.
Key Responsibilities:
- Manage user access and configuration of Salesforce.
- Perform administration of Salesforce, including configuration, custom object creation, and report building.
- Develop and implement strategies to promote Salesforce adoption across the business.
- Evaluate new Salesforce releases and recommend functionality requirements.
- Provide training and support to users.
About You:
- Validated strong knowledge of Salesforce and hands-on experience as a system administrator.
- Proven capability to work with stakeholders to gather requirements and convert into project scope.
- Experience in troubleshooting and resolving support tickets.
- Meticulous about deadlines and able to coordinate others toward goal accomplishment.
