
Optimizing Business Outcomes
1 week ago
Business Improvement Consultant
We are seeking an experienced Business Improvement Consultant to join our team. As a Business Improvement Consultant, you will play a pivotal role in shaping long-term, sustainable improvements across technology, information, processes, and people.
You will collaborate with specialists across disciplines, helping to deliver transformation initiatives that unlock real value and support strategic outcomes. Your expertise will be used to drive meaningful change and improve business processes.
- Collaborate with key stakeholders to elicit, document, and validate business requirements, processes, and data needs through workshops and structured engagement.
- Translate business needs into clear, actionable outcomes and technical specifications that guide solution design and delivery.
- Conduct current state assessments and develop future state models—including operating models, workflows, and process maps—to identify and articulate opportunities for improvement.
- Perform gap analyses between current and future states to support strategic decision-making and transformation planning.
- Contribute to business case development by supporting cost-benefit analyses, risk assessments, and value propositions that underpin investment decisions.
- Act as a liaison between business and technical teams to ensure alignment and successful delivery of business outcomes, including data migration, integration, and reporting requirements.
- Support change initiatives through impact analysis, documentation, implementation planning, and ongoing monitoring of business outcomes and benefits.
The ideal candidate will have proven analytical and problem-solving skills, with experience navigating complex environments and driving meaningful outcomes. They will be skilled in process mapping, redesign, and modelling across diverse business functions within large organisations.
They will also have strong data literacy, with the ability to interpret patterns and behaviours to support evidence-based decision-making. Excellent facilitation and stakeholder engagement skills are essential, along with proficiency in Microsoft Office and process management tools.
Tertiary qualifications in Business, IT, Project Management, Engineering or a related field are desirable, as are certifications in Agile or Business Analysis.
This role requires a National Police Clearance and an Australian Defence Security Clearance to a Baseline level.
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