Insurance Industry Expert for Personal Lines Account Management
1 month ago
At Sihle Insurance Group Inc, we pride ourselves on being a distinguished leader in the insurance industry. With our core values centered around integrity, respect, superior customer service, and a people-first mentality, we strive to deliver exceptional experiences for our clients and employees alike.
We are currently seeking a highly skilled Personal Lines Account Manager to join our team in Melbourne, FL. This role offers a competitive base salary of $60,000 - $80,000 per year, along with a reduced hour work week with full pay, comprehensive benefits package, and opportunities for growth and development.
Responsibilities:
- Manage an assigned personal lines insurance book of business
- Deliver outstanding client service and ensure all productivity, quality, and service standards are met
- Implement client insurance policy administrative processes, including tracking, renewals, new policy set-up, online rating, invoicing, accounts receivables monitoring, audit and contract review, finance contact preparation, and policy review
- Maintain current, accurate data in the Applied Epic agency management system
- Develop and maintain positive, productive relationships with agents, leadership, and co-workers
- Provide high-level, responsive customer service to clients
To succeed in this role, you will need:
- A minimum of an Active Florida 4- (Customer Representative License), 2- (Property and Casualty License), or - (Personal Lines Agent)
- Ideal candidate with 3+ years experience servicing Personal Lines Insurance Accounts
- Applied Epic experience is a plus
- Bilingual is a plus
- Ability to perform under pressure and work in a fast-paced environment
- Excellent verbal and written communication skills with prompt response times
- Knowledge of insurance products and their application to business
- Professional phone/office etiquette
- Maintains a cordial and professional relationship and has a strong service focus
- Ability to perform at a high volume with a high degree of accuracy
- Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others.
- Ability to cross-sell to new and existing clients
Benefits:
- Reduced hour work week with full pay
- (k) matching
- Company paid health insurance
- Company paid dental insurance
- Company paid life insurance
- Vision insurance plus much more
- Generous Paid time off – Holidays & PTO
- VTO (Volunteer Time off)
- 2 Hours/Month for appointments
- Competitive base salary of $60,000 - $80,000 per year
We are an Equal Opportunity Employer committed to fostering a nurturing culture that values and empowers our employees. If you are a motivated and results-driven professional looking for a challenging and rewarding opportunity, please apply today.
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