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Elevated Customer Experience Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeLeader Full time $90,000 - $120,000

Job Summary

We are seeking a highly motivated and experienced leader to drive engagement, build a high-performing team culture, and deliver an elevated customer experience.

Main Responsibilities
  • Drive Customer-Centric Culture
  • Empower Team Members Through Ongoing Training and Mentorship
  • Collaborate with Leadership to Achieve Operational Excellence
  • Motivate Team Members to Meet Sales Targets and Key Performance Indicators
  • Manage Rosters and Back-of-House Administration
Key Requirements
  • Proven Experience in Supervising Teams of Up to 5 Staff Members
  • Independently Motivated Leader with Ability to Work Autonomously
  • Supportive Leader with Ability to Motivate and Mentor Team Members
  • Demonstrated Commercial Acumen with Ability to Assist Driving Sales and Shrinkage KPIs
  • Exposure to Large Stock Volumes and Stock Management
  • Alignment with Company Values