
Elevated Customer Experience Manager
2 weeks ago
Job Summary
We are seeking a highly motivated and experienced leader to drive engagement, build a high-performing team culture, and deliver an elevated customer experience.
Main Responsibilities- Drive Customer-Centric Culture
- Empower Team Members Through Ongoing Training and Mentorship
- Collaborate with Leadership to Achieve Operational Excellence
- Motivate Team Members to Meet Sales Targets and Key Performance Indicators
- Manage Rosters and Back-of-House Administration
- Proven Experience in Supervising Teams of Up to 5 Staff Members
- Independently Motivated Leader with Ability to Work Autonomously
- Supportive Leader with Ability to Motivate and Mentor Team Members
- Demonstrated Commercial Acumen with Ability to Assist Driving Sales and Shrinkage KPIs
- Exposure to Large Stock Volumes and Stock Management
- Alignment with Company Values
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