Service Delivery Operations Specialist
24 hours ago
Mater Misericordiae Ltd is a leader in healthcare, education, and research.
We are seeking an experienced Service Delivery Operations Specialist to join our team.
This full-time role will be based at South Brisbane, working 38 hours per week.
The successful candidate will drive efficiency and support service delivery across several key specialties.
Key responsibilities include:
- Optimising access, flow, and experience of the patient journey, collaborating with clinical teams and stakeholders.
- Collating, analysing, and reporting data to improve services and inform strategic direction.
- Implementing evidence-based models of care and addressing outpatient and surgical reform agendas.
- Participating in risk management, safety, quality, and evidence-based practice activities.
The ideal candidate will have:
- Tertiary qualifications in relevant management or project management, or working towards same.
- Previous exposure to a healthcare environment at senior level.
- High-level written/verbal/non-verbal skills in influencing, advocacy, negotiation, coaching, and consultation.
- Strong leadership skills, effective communication, and interpersonal skills.
As a Mater employee, you'll enjoy benefits such as:
- Salary packaging arrangements.
- Access to leading education and professional development.
- Employee Assistance Program and on-site pastoral care.
- Discounts to local and national businesses and venues.
Estimated salary for this role is $61.99 per hour plus superannuation.
Please note that we value diversity and inclusion, and welcome applications from individuals of all backgrounds and abilities.
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