Transit Operations Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeTransit Full time $99,395 - $114,399
Job Title: Transit Operations Coordinator

About Us

We are a leading transport service provider in Australia, dedicated to delivering safe and reliable connections for our passengers.

  • We take pride in serving our community and prioritise authenticity over corporate formalities.
  • Our team thrives on performing to achieve positive outcomes and strives to deliver exceptional service to our customers.

The Role

This is an exciting opportunity to join our high-tech Operational Customer Centre as a Transit Operations Coordinator.

  • You will be responsible for monitoring bus service performance in real-time, minimising service delays, and handling emergencies.
  • You will use online support systems to resolve issues and restore service after disruptions.

Your Key Responsibilities

  1. Monitor bus service performance and identify areas for improvement.
  2. Use data analytics to inform decision-making and optimise service delivery.
  3. Collaborate with internal stakeholders to resolve incidents and requests.
  4. Liaise with external partners to ensure seamless service delivery.
  5. Manage conflicting priorities and adapt to changing circumstances.
  6. Maintain accurate records and reports, ensuring compliance with regulatory requirements.

Requirements

To succeed in this role, you will need:

  • A logical thought process and ability to remain calm under pressure.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a high-performing team.
  • Flexibility to work rotating shifts, including nights and weekends.
  • Previous experience in a fast-paced operational environment, preferably in the transport industry.

Benefits

As a Transit Operations Coordinator, you will enjoy:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and forward-thinking organisation.
  • A supportive and inclusive team environment.

Why Join Us?

We are committed to creating a workplace that values diversity, inclusion, and respect. Our team is passionate about delivering exceptional service to our customers and making a positive impact in our community.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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