Community Service Coordinator
4 weeks ago
About Anglicare Sydney:
We are a leading and highly regarded community-based not-for-profit organisation in Australia.
Our vision is to see Jesus Christ honoured, lives enriched, and communities strengthened. To achieve this, we seek capable and mission-aligned individuals to join our team.
For over 160 years, Anglicare has been serving people in need, providing care to older individuals and services to vulnerable groups.
As an equal opportunity employer, we value diversity and welcome applications from candidates who share our vision.
Salary and Benefits:Competitive salary package, including salary packaging benefits of $15,900 plus additional benefits for accommodation, meals, and entertainment.
Not-for-profit salary packaging allows you to reduce your taxable income.
Additionally, you will receive fitness passport discounts, access to employee assistance programs, treehouse benefits, and rewards.
Join us as we strive to make a positive impact on the lives of others.
Job Description:This is a permanent part-time role, working 3 days a week (Monday to Wednesday), covering the Southern Region (Illawarra, Shoalhaven, and Southern Highlands) with a primary base in Wollongong.
Your key responsibilities will include:
- Providing high-quality customer service to clients and members of the public
- Supporting new clients with initial assistance and intake, identifying their needs, and prioritising further assistance
- Receiving and directing clients and visitors, providing food parcels and referrals according to guidelines
- Maintaining accurate and confidential client data records
- Contributing to team meetings and events, providing administrative support as needed
- Ensuring general administrative tasks are completed efficiently
To be successful in this role, you will require:
- Qualifications and/or experience in social work or customer service, preferably with vulnerable clients under financial stress
- Strong conflict resolution skills and ability to manage challenging conversations
- Proven ability to work well under pressure and maintain composure in stressful situations
- Excellent communication and time management skills to handle multiple demands
- A driven, hardworking, flexible, and proactive attitude
Ranging between $60,000 to $80,000 per annum, based on location and industry standards.
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