Customer Experience Delivery Coordinator

3 days ago

Sydney, New South Wales, Australia beBeeLogistics Full time $65,000 - $73,300
Healthcare Logistics Specialist

The timely delivery of medical products is crucial for hospitals and pharmacies across Australia. Our team plays a vital role in ensuring this happens, and we are seeking an experienced logistics coordinator to join us.

About the Opportunity
  • We require someone with a strong background in dispatch or high-volume call centre environments who can work effectively in a small team environment.
  • The ideal candidate will have experience in healthcare, surgical scheduling, or pharmacy support, with proficiency in SAP or similar ERP systems highly valued.
  • This role involves working closely with hospital scheduling teams, pharmacists, couriers, and internal logistics to ensure deliveries are accurate, timely, and compliant with healthcare protocols.
Key Responsibilities
  • Coordinate and monitor orders linked to surgical procedures scheduled in theatres.
  • Work effectively in a small team environment, collaborating with hospital and pharmacy stakeholders to ensure seamless delivery processes.
  • Maintain exceptional attention to detail and process accuracy, with a focus on delivering high-quality patient care outcomes.
Requirements
  • Strong background in logistics coordination, dispatch, or high-volume call centre environments.
  • Experience in healthcare, surgical scheduling, or pharmacy support highly regarded.
  • Proficiency in SAP or similar ERP systems highly valued.
  • Decisive problem-solver who can work under pressure with minimal supervision.
  • Professional, calm, and effective communicator with hospital and pharmacy stakeholders.
  • Exceptional attention to detail and process accuracy.
What We Offer
  • A fast-paced, high-responsibility role with opportunities for professional growth and development.
  • A supportive, close-knit team environment where your speed, focus, and judgement can directly affect patient outcomes.
  • A competitive remuneration package, including shift-based remuneration, performance rewards, and a comprehensive onboarding program.

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