
Delivery and Customer Experience Specialist
4 days ago
This is an exciting opportunity to join a team that provides exceptional customer service and delivery experiences. As a Customer Service Agent, you will be responsible for safely navigating local neighbourhoods to deliver customers' shopping to their homes during the day or night.
You will also play a key role in picking and packing orders to the highest standard, ready for delivery. This role requires a strong commitment to providing great customer experiences by working with enthusiasm, energy, and pace.
Key Responsibilities:- Safely navigate local neighbourhoods to deliver customers' shopping to their homes
- Pick and pack orders to the highest standard, ready for delivery
- Provide exceptional customer service and ensure timely delivery of orders
- An Unrestricted Australian Drivers Licence and a safe driving record
- The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
- To be active – as well as driving, you will be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs)
- Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends
- A fun and fast-paced work environment
- The opportunity to develop valuable skills and gain experience in customer service and delivery
- A safe and respectful workplace culture
We are a team that values diversity, inclusion, and respect. We believe in creating a workplace culture that is welcoming and inclusive for all employees. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.
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