Customer Experience Specialist
4 weeks ago
About Us
The Just Group is one of the most successful Australian grown Retail Groups, comprising 7 brands across Australia and New Zealand.
We value high performers and offer exceptional career opportunities for our team members.
Job Description
We are seeking a highly motivated Sales Assistant to join our Jacqui E team. As a Sales Assistant, you will be responsible for providing exceptional customer service and styling advice, encouraging customers to return.
Your key responsibilities will include:
- Providing a genuine and unique experience for every customer aligned with the Jacqui E brand
- Working collaboratively within a team environment to achieve individual and store targets
- Assisting with stock management and processing
- Assisting with set up of store promotions and visual merchandising
- Minimizing stock loss by following company loss prevention policies and procedures
About You
To succeed in this role, you will need to demonstrate confidence in approaching, connecting, and selling to our customers.
You will also need to:
- Demonstrate a strong customer focus and provide an outstanding customer experience
- Value integrity and do things the right way
- Enjoy working in a high-energy, fast-paced environment
- Be solutions-focused when faced with problems
- Awareness of loss prevention, health & safety, visual merchandising, as well as experience in a team environment or fashion retail is favorable but not essential.
What We Offer
As a valued member of our team, you will receive:
- An estimated salary of $50,000 - $60,000 per annum, depending on location and experience
- In-store coaching and comprehensive training plans with an emphasis on fashion styling and service
- Internal career opportunities across 7 brands and over 1,000 retail outlets
- 50% staff discount on Jacqui E's amazing product
- Opportunities for product incentives
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