Customer Experience Specialist

3 weeks ago

Sydney, New South Wales, Australia Brand Collective Full time

About Us


Black Pepper is an iconic Australian women's fashion brand, established since 1976. We pride ourselves on providing a unique and honest shopping experience for our customers.



Job Title: Customer Experience Specialist
About the Role

  • We are seeking a part-time Retail Sales Assistant to join our Warriewood store.
  • You will be supported by a great team that loves the brand.

Your Responsibilities

  • Create a great dialogue with customers to understand their needs.
  • Style customers to ensure they look and feel great.
  • Participate in store events.
  • Assist the team in the day-to-day running of the store.

Your Qualifications

  • PASSION FOR PROVIDING STYLE ADVICE TO MAKE A DIFFERENCE IN OUR CUSTOMERS LIVES AND MAKE THEIR DAY.
  • Experience in a customer-facing role, ideally in a retail or sales environment.
  • Able to commit to a shift pattern & some flexibility to assist in peak trade periods including weekend work.
  • Experience with Microsoft Office, POS and EFTPOS facilities.

Benefits

  • Generous discounts for you and your family across Brand Collective's entire stable of brands That's 50% off Black Pepper, and additional discounts off Review, Elka Collective, Hush Puppies, Clarks, Julius Marlow, and many more
  • In-store staff competitions with giveaways
  • Employee Assistance Program with free access to Mental Health Professionals for when times are tough
  • Our commitment to community and charity including our collaboration with Ovarian Cancer, regular morning teas and fashion shows
  • Opportunities for career progression as our staff are also supported and strongly encouraged

What You'll Get

$45,000 - $55,000 per annum (dependent on experience)


This salary reflects the estimated income based on the job requirements, location, and industry standards.


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