Membership Director

1 month ago


North Sydney Council, Australia Fitness First Full time
About the Role

We are seeking a highly motivated and experienced Membership Manager to join our team at Fitness First. As a key member of our club management team, you will be responsible for delivering exceptional member experiences and driving sales growth.

Key Responsibilities
  • Lead a team of Member Support Consultants to achieve sales targets and member retention budgets
  • Oversee front desk operations to ensure exceptional customer service
  • Develop and implement sales strategies to drive membership growth
  • Collaborate with the Club Manager to develop and implement club initiatives
  • Manage the daily workflow of the club's MSC team to ensure efficient operations
About You
  • Proven sales and customer service experience with a track record of hitting KPIs
  • Strong leadership and team management skills
  • Ability to develop and implement sales strategies to drive growth
  • Excellent communication and interpersonal skills
  • Experience working in a fast-paced environment
What We Offer
  • A competitive OTE of $80,000 made up of base salary and commission, plus super
  • A complimentary Platinum Fitness First membership
  • Anniversary leave days and an additional free gym membership for friends and family
  • Career opportunities with Fitness and Lifestyle Group
About Fitness First

Fitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. We are committed to empowering our members to lead fearless and extraordinary lives.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.


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