Caseload Contract Officer

1 week ago

Mackay, Queensland, Australia CPL Full time
About the Role

CPL is seeking a highly skilled and motivated individual to fill the position of Caseload Contract Officer in our Mackay office.

This is a permanent, full-time role that offers a competitive salary, salary packaging, and 17.5% leave loading.

Key Responsibilities
  • Assist in administrative responsibilities to meet contractual and legislative needs
  • Ensure documentation and compliance for Disability Employment Services (DES) contracts are achieved
  • Review program targets on a quarterly basis
  • Maintain knowledge of current DES guidelines and procedures
  • Ensure evidence for claims are commented and submitted
  • Maintain evidence of mutual obligation requirements from clients
  • Able to work independently and the ability to work in a team environment
  • Be committed to our values and helping others succeed
Selection Criteria
  • Demonstrated administration and systems reporting experience
  • 'Can do' attitude and ability to thrive in a dynamic environment
  • Strong communication and interpersonal skills
  • Ability to consult, negotiate and problem solve
  • Experience working with KPIs
  • Ability to build key partnerships with internal and external stakeholders
  • A valid C class driving license
  • Blue card and NDIS Worker Screening Clearance
About CPL

CPL is a non-profit organisation that provides vital support and services to children and adults with disabilities and aged care in Queensland and northern New South Wales.

We employ approximately 3000 people who share our values and are committed to providing high-quality outcomes for our clients.

What We Offer
  • Competitive salary and tax savings
  • 17.5% leave loading
  • Professional development opportunities
  • A supportive and friendly team environment
  • A values-based organisation with a clear vision and commitment to our clients

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