
Operational Team Leader
5 days ago
The successful candidate will provide leadership and guidance to team members, oversee daily operations and work closely with the venue manager to deliver exceptional experiences across all elements of the venue.
Key Responsibilities:
- Provide excellent customer service and ensure guest satisfaction through effective time management and multitasking
- Lead and guide team members, share knowledge to upskill them and foster a positive culture within the environment
- Forecast and prepare for large events, ensuring stock, staff and venue are adequately prepared and assist with scheduling and rostering of employees
- General stock ordering and stock control, maintaining high standards of efficiency and attention to detail
Required Skills and Qualifications:
- Previous experience working in a supervisory or operational role within a large venue
- Excellent time management, customer service focus and willingness to learn and strive for excellence
- A positive mindset and culture that promotes inclusivity and diversity
Benefits:
The successful candidate will be part of a dynamic and inclusive team. They will have opportunities to grow and develop their skills and contribute to delivering exceptional experiences for our guests and team members.
Additional Requirements:
The ideal candidate will hold or be willing to obtain a valid RSA Certificate and Approved Managers Card.
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