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Clinical Support Specialist
2 months ago
We are seeking a skilled Clinical Support Consultant to join our team at MediSolution. As a Clinical Support Consultant, you will play a critical role in providing exceptional customer support and ensuring the successful implementation of our maternity software solutions.
Key Responsibilities- Perform customer workflow analysis to determine product purchase feasibility
- Create reports, educate customers, and conduct product training sessions
- Understand the functionality of our products or software, setting up support resources and educating clients on usage
- Assist sales staff with product demonstrations
- Participate in various focus groups to evaluate product clinical requirements specifications and documentation
- Establish effective relationships with a wide range of people, including external IT teams, stakeholders, customers, and support teams
- Customer relationships, training, and implementation
- Customer support
- Reporting, workflow analysis, and process
We offer a range of benefits, including professional growth and career advancement opportunities, flexible and autonomous working environment, employee stock ownership plans programs, lifestyle rewards, and more.
At MediSolution, we are committed to excellence, innovation, and the wellbeing of families. If you are passionate about maternal healthcare and have a strong desire to make a difference, we encourage you to apply for this exciting opportunity.
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