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Service Coordinator

2 months ago

Erskine Park, New South Wales, Australia Liebherr-Australia Pty. Ltd. Full time

About the Role

Reporting to the National Service Manager and working as part of a collaborative and supportive team, Liebherr Australia Pty. Ltd. is seeking a motivated Administrator to be based at our Erskine Park branch. You will be an all-round administrator who can work independently, be self-motivated and use your exceptional organisation skills to provide administrative support across a variety of tasks to the service team to maintain and enhance customer service.

Key Responsibilities:

  • Raising customer service jobs /repair orders
  • Invoicing of customer service jobs
  • Assisting with the scheduling of services
  • Organising/book travel/accommodation
  • Timesheet Data Entry
  • Addressing customer queries
  • Processing Expense Claims
  • Purchasing and Accounts Payable workflow
  • Updating and managing databases, filing and archiving

About You

  • Cert III in Business Administration OR minimum 2 years relevant administrative experience
  • Excellent customer service skills
  • Proficient oral and written communication skills
  • Strong MS Word and Excel skills
  • Ability to handle multiple tasks and complete to high standard
  • Initiative and self-drive
  • Problem solving skills