Logistics Coordinator
3 weeks ago
CHEP is a global leader in the supply chain industry, and we're seeking a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will play a critical role in ensuring the smooth execution of CHEP's logistics operations.
Key Responsibilities:
- Handle inbound communications from internal and external stakeholders, including phone, email, and cases.
- Focus on customer needs and impact, resolving operational issues within agreed timelines.
- Review and close out open loads, ensuring any corrections are completed.
- Communicate with customers regarding transport requests and delays.
- Investigate and perform root cause analysis of service failures and customer complaints.
- Manage the day-to-day operation of TMS and SAP systems.
- Adhere to the logistics plan set by the Logistics Network Team.
- Achieve KPIs set by the Logistics Leadership Team.
- Attend logistics meetings and communicate performance and operational issues.
Requirements:
- High school education.
- Hybrid remote work arrangement.
CHEP is an Equal Opportunity Employer, committed to developing a diverse workforce. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability.
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