Logistics Coordinator

1 day ago

Erskine Park, New South Wales, Australia CHEP Full time

CHEP is a global leader in the supply chain industry, and we're seeking a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will play a critical role in ensuring the smooth execution of CHEP's logistics operations.

Key Responsibilities:

  • Handle inbound communications from internal and external stakeholders, including phone, email, and cases.
  • Focus on customer needs and impact, resolving operational issues within agreed timelines.
  • Review and close out open loads, ensuring any corrections are completed.
  • Communicate with customers regarding transport requests and delays.
  • Investigate and perform root cause analysis of service failures and customer complaints.
  • Manage the day-to-day operation of TMS and SAP systems.
  • Adhere to the logistics plan set by the Logistics Network Team.
  • Achieve KPIs set by the Logistics Leadership Team.
  • Attend logistics meetings and communicate performance and operational issues.

Requirements:

  • High school education.
  • Hybrid remote work arrangement.

CHEP is an Equal Opportunity Employer, committed to developing a diverse workforce. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability.

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