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Social Services Team Lead

3 weeks ago

Geelong, Victoria, Australia beBeeSupervisor Full time $73,715 - $82,771

Community Centre Site Supervisor Role:

We are seeking an experienced and skilled professional to take on a critical management role at the Community Centre. As part of our senior management team, you will play a key role in ensuring a positive and inclusive environment for staff, volunteers, and family members.

Key Responsibilities:

  • Maintain a safe and respectful environment that promotes trust and understanding among all individuals.

  • Coach and guide staff to achieve effective service delivery, ensuring that policies and procedures are followed.

  • Assist with daily operations, including supervising staff and volunteers, and covering breaks as needed.

  • Communicate effectively with the management team, other departments, and community partners to ensure seamless service delivery.

  • Promote a trusting and safe place for both family members and staff by mediating conflicts and ensuring policies are followed.

  • Troubleshoot issues and provide problem-solving support as needed.

  • Represent the centre professionally in all interactions with clients, staff, and community partners.

Requirements:

  • A diploma in a related social services field is preferred, but not required.

  • Certificate or equivalent in Trauma-Informed Practices is an asset.

  • Minimum two years of experience in the community social services sector in a senior supervisory role.

Working Conditions:

  • Full-time shifts, 37.5 hours per week, with some weekends required.

  • Competitive compensation package commensurate with experience.

  • Vacation accrued at a rate of 6%.

  • Eligible for comprehensive benefits plan, including pension, health, and dental coverage.