
Dynamic Front-Line Service Representative Opportunity
4 days ago
We are seeking a friendly and organised Medical Receptionist to join our team. This role operates Monday to Friday, with shifts scheduled between 7:00 AM and 7:00 PM.
You will play a key role in providing exceptional front-line service to patients and stakeholders in a fast-paced, professional medical environment.
This is a full-time opportunity for someone who is eager to learn, adapt, and grow in a dynamic environment.
About The Role
- Manage complex patient bookings via inbound and outbound calls
- Deliver top-tier patient care, including registration, scheduling, and addressing queries
- Handle inquiries from key stakeholders, including referrers
- Communicate with medical professionals and assist with results and admin duties
- Finalise billing and other essential support tasks
Comprehensive Training Provided
To set you up for success, you'll take part in a five-week, full-time training program at our training centre. This structured program will equip you with the skills, systems knowledge, and confidence to excel in your new role.
Key Skills Required
- You have exceptional customer service skills and a patient-first attitude
- Strong communication, attention to detail, and multitasking are second nature to you
- A positive attitude and team spirit are essential in our collaborative environment
- Customer service experience is a must
Benefits
- Corporate discounts from over 100 retailers
- Health insurance discounts for you and your family
- Free medical imaging for family members
- Access to well-being programs and expert counselling support for you and your family
- Recognition program to celebrate your service and commitment
- Uniform allowance, tearoom supplies, social events, and an unforgettable Christmas party
Next Steps
We're excited to hear from you. To help us streamline the shortlisting process, please complete the short video interview pre-screen. This will assist us in reviewing your application for upcoming vacancies.
Ready to take the next step in your career? Apply now and be part of a team that values growth, support, and exceptional service.
We are committed to building a diverse and inclusive workplace. We welcome and encourage applications from people of all ages, cultural backgrounds, gender identities, and expressions, as well as LGBTIQA+ individuals.
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