Friendly Face

4 days ago

Adelaide, South Australia beBeeCustomerService Full time $63,280

About the Role:

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  • We are seeking a skilled and enthusiastic Customer Service Officer to join our team at the Royal Adelaide Hospital or the Queen Elizabeth Hospital.">
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This is an excellent opportunity for you to deliver exceptional customer service in a fast-paced, rewarding environment. You will be the friendly face and voice of our facility, ensuring every client, staff member, and visitor receives a warm welcome and prompt assistance.

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The successful candidate will play a pivotal role in the smooth operation of our front-line services, including handling enquiries at the Switchboard and Enquiries Desk, responding to emergency calls, and coordinating messages and paging with care and precision.

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This is a fantastic opportunity to be part of a dynamic hospital setting where your ability to communicate clearly, act calmly under pressure, and follow established procedures will be highly valued. If you're someone who takes pride in providing a confidential and customer-focused service, we'd love to hear from you.

">About You:">
  • ">
  • You're a confident and capable individual who thrives in a busy environment and takes pride in delivering excellent customer service.">
  • You have strong communication and interpersonal skills, with the ability to remain calm and professional while resolving client concerns.">
  • You have proven experience in customer service and administration, including handling repetitive tasks to a high standard.">
  • You have a positive, adaptable approach to change, with sound organisational and problem-solving skills to manage competing priorities.">
  • You have a commitment to confidentiality, teamwork, and safe, inclusive workplace practices, along with proficiency in office systems and technology.">
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About Us:

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We're shaping the future of health through excellence in clinical care, research, and innovation. As South Australia's largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

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With more than 17,000 dedicated employees, every day at our organisation presents an opportunity to make a real impact—not because it's expected, but because our values guide us to be our best.

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We offer a range of benefits, including flexible work arrangements, salary attractions, health and fitness benefits, career opportunities, and employee assistance programs.

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What We Offer:

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  • A supportive and collaborative work environment">
  • The opportunity to make a real difference in people's lives every day">
  • Competitive salary and benefits package">
  • Ongoing training and development opportunities">
  • A dynamic and diverse work environment">
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