Customer Service Ambassador

7 days ago


Brisbane, Queensland, Australia Scape Full time

Scape's vision is to be a leading provider of student accommodation in Australia, offering a unique living experience and safe environment for students.

We are looking for a talented Customer Service Representative to join our team as a Service Excellence Specialist. In this role, you will deliver top-notch service and support to our residents and visitors, embodying the Scape values of passion, variety, and outstanding customer experiences.

Benefits:

  • Annual flu vaccinations and skin checks
  • Insurance discounts up to 10% with top providers
  • A month dedicated to your well-being and health
  • A passionate work environment that inspires and energizes
  • Birthday leave to celebrate your special day
  • Generous referral bonuses up to $5k
  • EAP, Sonder & Duress support for peace of mind

About Scape:

Scape provides high-quality student accommodation in Australia, catering to over 17,000 students. We strive to create a harmonious and empowered community where everyone's voice is heard and celebrated. Our workplace values diversity and inclusivity, embracing First Nations and Indigenous perspectives.

The Role:

This is an exciting opportunity to join a growing business making a positive impact on our student residents, stakeholders, and the community. As a Service Excellence Specialist, you will work closely with our residents and visitors, delivering exceptional service and support while embodying the Scape brand. Your role will involve using problem-solving skills, communication, and organizational abilities to provide outstanding customer experiences.

Estimated Salary: AU$60,000 - AU$80,000 per annum, depending on location and experience.



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