Client Service Manager
2 days ago
We are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients in Australia.
Your primary focus will be on providing timely and accurate responses to client queries, working closely with internal business partners to resolve issues and meet client expectations. You will also be responsible for coordinating client onboarding and transition activities, ensuring a seamless experience for our clients.
Key Responsibilities- Provide exceptional client service, responding to queries and requests in a timely and accurate manner.
- Work closely with internal business partners to resolve issues and meet client expectations.
- Coordinate client onboarding and transition activities, ensuring a seamless experience for our clients.
- Develop and maintain a strong understanding of client portfolios and service levels.
- Ensure all client communications are clear, accurate, and comprehensive.
- 4-5 years of experience in a client-facing role within asset management.
- Experience of providing excellent client service to clients in Australia.
- Educated to Bachelor degree level.
- Good understanding of investment products and concepts.
- Strong interpersonal, written, and verbal communication skills.
- Ability to work in a deadline-driven environment and complete tasks with high visibility.
Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. We provide innovative solutions and access to differentiated opportunities across public and private capital markets.
We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional client service.
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