Client Service Manager

2 months ago


Sydney, New South Wales, Australia Compass Offices Full time
Job Title: Senior Client Service Executive

Compass Offices is seeking a highly skilled and experienced Senior Client Service Executive to join our team. As a key member of our Client Services team, you will be responsible for delivering exceptional customer service to our tenants and guests.

Key Responsibilities:
  • Work collaboratively with the Client Services team to ensure efficient service delivery and outstanding levels of client satisfaction.
  • Handle various types of work, including answering client calls, managing meeting room bookings, greeting clients and visitors, and maintaining centre facilities and equipment.
  • Assist with billing and booking system operations, ensuring accuracy and efficient service delivery.
  • Maintain a high level of alertness and professionalism by anticipating and responding to guests and clients' potential needs, requests, or queries.
  • Assist in project coordination, procurement process, collection, and revenue generation.
  • Liaise with building management and lead the Front Office work independently.
  • Coach and oversee Client Service Executives' work.
Requirements:
  • Prior experience in customer service and administration is a plus.
  • Customer-oriented mindset with excellent interpersonal skills.
  • Proficient in Microsoft applications (Microsoft Word, Excel & PowerPoint).
  • Strong communication skills (both written and verbal).
  • Open-minded, willing to learn, good team player, and with a 'Can-Do' attitude.
  • Resourceful, proactive, well-organized, and able to multi-task.
  • Good command of both written and spoken communication in English and local language.


  • Sydney, New South Wales, Australia Barings Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients in Australia, ensuring their needs are met and exceeded.As a Client Service Manager, you will work closely with our sales and relationship...


  • Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Job Title: Client Service ManagerAnton Murray Consulting is seeking a highly skilled Client Service Manager to join our team in Sydney. As a key member of our Asset Management team, you will be responsible for managing a portfolio of clients and delivering exceptional client service.Key Responsibilities:Manage client relationships and ensure timely...


  • Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Job Title: Client Service ManagerAnton Murray Consulting is seeking a highly skilled Client Service Manager to join our team in Sydney. As a key member of our Asset Management team, you will be responsible for managing a portfolio of clients and delivering exceptional client service.Key Responsibilities:Manage client relationships and ensure timely...


  • Sydney, New South Wales, Australia Barings Full time

    At Barings, we strive to deliver exceptional client service by fostering strong relationships with our clients. As a Client Service Manager, you will play a crucial role in ensuring the successful resolution of day-to-day administrative and operational client queries.This role requires a high level of commitment and accountability for regular client...


  • Sydney, New South Wales, Australia Barings Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients in Australia, ensuring their needs are met and exceeded.As a Client Service Manager, you will work closely with our sales and relationship...


  • Sydney, New South Wales, Australia Barings Full time

    At Barings, we are committed to delivering exceptional client service and building long-lasting relationships with our clients. As a Client Service Manager, you will play a key role in ensuring that our clients receive the highest level of service and support.The successful candidate will be responsible for managing client queries, coordinating with internal...


  • Sydney, New South Wales, Australia Barings Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients in Australia.Your primary focus will be on providing timely and accurate responses to client queries, working closely with internal business...


  • Sydney, New South Wales, Australia Barings Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients in Australia.Your primary focus will be on providing timely and accurate responses to client queries, working closely with internal business...


  • Sydney, New South Wales, Australia Barings Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients in Australia.Key ResponsibilitiesWork closely with sales and relationship managers to develop and maintain a strong understanding of client...


  • Sydney, New South Wales, Australia Barings Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Barings. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients in Australia.Your primary focus will be on providing timely and accurate responses to client queries, working closely with internal business...


  • Sydney, New South Wales, Australia Barings Full time

    About the RoleThis is a Client Service Manager position with Barings, a leading company in Australia. The role involves working closely with sales and relationship managers to deliver exceptional client service and support the growth of the business.Key ResponsibilitiesManage and coordinate client queries, working collaboratively with internal business...


  • Sydney, New South Wales, Australia 1588 State Street Services Australia Pty Limited Full time

    About the RoleWe are seeking an experienced Client Service Manager to join our team at 1588 State Street Services Australia Pty Limited. As a Client Service Manager, you will be responsible for delivering high-quality services to our clients, ensuring their needs are met, and providing exceptional customer experience.Key ResponsibilitiesManage client...


  • Sydney, New South Wales, Australia Barings Full time

    At Barings, we value our associates as much as our clients. We recognize and reward those who work diligently for us, emphasizing personal and professional integrity, effective communication, and expertise in specific strategies. Our team members collaborate seamlessly, demonstrating a true dedication to our clients' interests.We appreciate your interest in...

  • Client Service Manager

    2 months ago


    Sydney, New South Wales, Australia 11 Recruitment Full time

    {"title": "Client Service Manager", "description": "Job SummaryWe are seeking a dedicated Client Service Manager to lead our client service team, ensuring the highest standard of service delivery across all training programs. This role is crucial in enhancing client relationships and aligning service strategies with our business goals.Key...


  • Sydney, New South Wales, Australia 1588 State Street Services Australia Pty Limited Full time

    About the RoleThe Client Service Manager role is a high-visibility client-facing position that requires a proficient communicator with financial sector experience to manage complex business queries. As a cross-client subject matter expert, you will interact extensively with internal support functions to enhance the State Street client experience.Key...


  • Sydney, New South Wales, Australia 1588 State Street Services Australia Pty Limited Full time

    About the RoleWe are seeking an experienced Client Service Manager to join our Client Service Team. As a key member of our team, you will be responsible for delivering high-quality services and solutions to clients, ensuring their needs are met and exceeded.The successful candidate will have a minimum of 5 years of relevant experience in custody, fund...


  • Sydney, New South Wales, Australia Advance Recruitment Partners Full time

    Client Services ManagerWe are seeking a highly organized and forward-thinking Client Services Manager to support two Senior Advisers in our Financial Planning, Accounting, Legal & Business Advisory Firm.Key Responsibilities:Provide high-level client services management and advice implementation supportAnticipate and prepare for upcoming client needs and...

  • Client Service Manager

    2 months ago


    Sydney, New South Wales, Australia 1588 State Street Services Australia Pty Limited Full time

    About the RoleWe are seeking an experienced Client Service Manager to join our Client Service Team. As a key member of our team, you will be responsible for delivering high-quality services and solutions to clients, ensuring their needs are met and exceeded.The successful candidate will have a minimum of 5 years of relevant experience in custody, fund...


  • Sydney, New South Wales, Australia TEG Full time

    About the RoleThe Client Services Manager will be responsible for delivering exceptional client service and ensuring a high standard of service delivery across all client accounts. This role will work closely with clients from Sydney's most prestigious venues, ticketing world-class entertainment events.Key ResponsibilitiesPartner with clients to discuss...


  • Sydney, New South Wales, Australia TEG Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at TEG. As a key member of our Client Services team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Partner with clients to discuss event ticketing build requirements and time...