Community Centre Operations Manager

7 days ago


South Melbourne, Victoria, Australia CreativeCubes Full time

About CreativeCubes.Co

CreativeCubes.Co is a leading provider of coworking spaces, renowned for reimagining member experiences and setting new standards in service and hospitality. We are disruptors in the office space industry, offering vibrant, community-driven environments where businesses thrive.

Our Mission

We are committed to delivering impeccable customer service and fostering a culture that inspires collaboration, innovation, and growth.

About this Role

This is an exciting opportunity to join our dynamic team as a Community Centre Operations Manager. As a key member of our operations team, you will be responsible for managing the day-to-day activities of one of our centres, ensuring a seamless experience for our members.

Key Responsibilities:

  • Centre Management: Manage all daily requirements, including centre opening and closing, member needs, sales leads, meeting room bookings, and mail distribution when required.
  • Sales and Leasing: Tour potential clients at each assigned location, prepare and follow up on proposals, and liaise with the Sales Area Director on all tours and enquiries.
  • Maintenance: Responsible for maintaining the centre's cleanliness, including lights, cleaning, carpets, walls, and general presentation. Manage all other maintenance requests to ensure the centre is always kept in excellent condition.
  • Networking: Host weekly afternoon drinks and regular networking events for clients in your assigned Centre locations per the schedule agreed upon with the Area Sales Manager.
  • Staff Management: Ensure centres are adequately staffed and 'run' with cover for staff absences, making arrangements and communicating to relevant parties.
  • Financial Performance: Ensure your centre reaches the monthly profit goals set in the budget.
  • Communication: Maintain effective communication between all team members, enabling staff to provide high-standard customer service efficiently.

Requirements:

  • 3-4 years of management experience
  • Sales experience is a valuable asset, or a strong desire to develop and excel in a sales-focused role.
  • A passion for building and fostering a community environment, with a natural ability to bring people together.
  • The ability to deal with constant change and maintain high motivation.

What We Offer:

  • Competitive Salary:** $80,000 - $100,000 per annum
  • Benefits Package:** Comprehensive health insurance, generous paid leave, and professional development opportunities.

How to Apply:



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