Parts Sales and Service Representative

7 days ago

Fairfield, Queensland, Australia beBeeCustomerSupport Full time $75,000 - $80,000
About the Job

This dynamic role involves providing assistance to customers with queries related to parts sales, orders, and deliveries.

Key Responsibilities
  • Be the primary point of contact for customers via phone, email, or in-person.
  • Process quotes and orders, keeping customers informed of order status.
  • Manage critical orders and backorders, sourcing solutions quickly and professionally.
  • Provide support for internal departments as needed.
  • Acknowledge and adhere to all customer support standards.
Requirements
  • Positive attitude and customer-first mindset.
  • Strong computer literacy and mechanical aptitude.
  • Commitment to safety and environmental responsibility.
  • Prior experience in parts interpretation or a mechanical trade background is beneficial.
OEM Training and Development Opportunities

Komatsu provides OEM machine-specific training for individuals who require it.

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