Parts Sales and Order Coordinator

1 day ago

Fairfield, Queensland, Australia beBeeCustomerSupport Full time $75,000 - $80,000
Job Summary

This is a dynamic role where you will provide assistance to both internal and external customers with all queries related to parts sales, orders, and deliveries.

Main Responsibilities
  • Act as the first point of contact for our customers — in person, over the phone, or via email.
  • Process parts quotes & orders, keeping customers informed of order status.
  • Manage critical orders and backorders, sourcing solutions quickly and professionally.
  • Offer support for internal departments as needed.
  • Maintain adherence to company policies, procedures & customer support standards.
  • Determine and source parts from local & OEM vendors.
  • Provide alternate options where practical to support customer needs.
  • Promote a positive, customer-first mindset and a can-do attitude.
  • Show strong computer literacy & mechanical aptitude.
  • Commit to safety — for yourself, your team, and the environment.
Professional Development

OEM Machine Specific Training is provided for those who don't feel they have the necessary skillset.

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