Customer Experience Specialist

8 hours ago

North Sydney Council, Australia beBeeCustomer Full time $52,000 - $79,000
Customer Experience Specialist

In this role, you will be responsible for delivering exceptional customer experiences in an insurance voice process.

  • Main Responsibilities:
  • Provide customer service with excellent communication skills.
  • Prior experience in contact centers or customer services is highly valued.
  • Maintain adherence to regulatory bodies and achieve performance targets set by the business.
  • Ensure compliance with internal policies, external regulations, and information security standards.

Key Requirements:

  • An undergraduate degree is required for this position.

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