Digital Health Success Manager
2 weeks ago
At McLean Care, we are passionate about delivering innovative solutions to improve access to healthcare services in rural and regional Australia.
Job DescriptionWe are seeking a highly motivated Digital Health Success Manager to join our team. This is a key role in ensuring the successful adoption and utilization of our digital health platform by clients.
Key Responsibilities- BUILD STRONG RELATIONSHIPS WITH CLIENTS:
- PROVIDE SUPPORT AND STRATEGIC GUIDANCE TO MAXIMISE CLIENT SATISFACTION:
- DRIVE POSITIVE RATES OF CLIENT RETENTION:
To be successful in this role, you will need:
- A DEEP UNDERSTANDING OF TELEHEALTH OR VIRTUAL CARE INDUSTRY AND HEALTHCARE TRENDS:
- HIGHER EDUCATION QUALIFICATIONS IN HEALTHCARE MANAGEMENT, BUSINESS, COMMERCE, INFORMATION TECHNOLOGY, AND/OR A RELATED FIELD:
- AT LEAST 2 YEARS OF DEMONSTRATED EXPERIENCE IN CUSTOMER SUCCESS AND/OR CUSTOMER RETENTION:
- EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS, WITH THE ABILITY TO BUILD AND MAINTAIN STRONG RELATIONSHIPS:
- A COMPETITIVE SALARY + SUPER + NFP EMPLOYEE PERKS:
- SALARY PACKAGING (UP TO $18,900 NET) TO INCREASE YOUR TAKE-HOME PAY:
- TRAVEL OPPORTUNITIES THROUGHOUT REGIONAL AUSTRALIA:
Please submit your application, including your resume and cover letter, to [insert email].
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