Front Office Receptionist Position
5 days ago
We are seeking a professional and enthusiastic individual to join our team as a Front Office Receptionist at Discovery Parks Emerald Beach.
About Our Park:
- We offer a beautiful and popular park with fully equipped cabins and powered van sites for guests.
The Role:
Key Responsibilities:- Provide exceptional customer service to our guests
- Process guest check-ins and outs efficiently
- Accurately use the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests with information regarding property and local areas of interest
- Complete day-to-day office administration tasks
- Maintain excellent relationships with the park teams, residents, and guests
Requirements:
What We Look For:- Previous experience in a Front Office role within the hospitality industry
- Passionate about delivering an exceptional Guest experience
- Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Strong organizational skills and attention to detail
- Enthusiastic and positive attitude
- Availability to work across a 7-day roster, on occasions at short notice
- Current driver's license essential
Benefits:
- Be part of a fun and talented team
- Discounted accommodation at over 300 G'day Group holiday parks nationally
- Discounts with our G'day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
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