Front Office Operations Specialist
3 days ago
ClearCompany Front Office Team
At ClearCompany, we are seeking a highly skilled and experienced professional to join our Front Office team as a Night Auditor on a part-time basis.
The successful candidate will be responsible for completing the Front Office operations solo during the overnight hours of 11pm – 7am, including reception, reservations, telephones, and houseperson duties.
This is an excellent opportunity for someone who enjoys working independently and is passionate about delivering exceptional customer service.
We offer a range of benefits and opportunities for growth and development, making this a great career move for those looking to enhance their skills and expertise.
Responsibilities:
- Audit the Hotel Front Office operations to achieve a reputation as a market leader in individualized customer-focused service.
- Oversee the day-to-day operation of the hotel in the absence of senior management, ensuring quality and compliance with standards.
- Ensure hotel targets are achieved.
- Work closely with the Night Manager to ensure the accuracy of the night audit function.
- Maintain high levels of customer satisfaction by monitoring VIPs and special guests' needs.
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