
Employment Relations Specialist
1 week ago
Job Title: Employee Relations Professional
We are seeking a highly skilled professional to manage sensitive and confidential employee matters.
About this Role:
- Deliver the company's grievance management process, working closely with HR operations, legal, and leadership.
- Provide employee relations advice to identify and mitigate risks, contribute to positive employee experience, and ensure compliance with relevant frameworks.
Key Responsibilities:
- Conduct frontline information gathering interviews, investigations, mediation, and coaching as required.
- Advise HR managers on grievance management, maintaining secure records.
- Advising on point of escalation and activation for ER external service providers and managing briefing/debriefing of grievance matters in their engagements within the organization.
- Recruit, develop, and coach a network of contact officers to ensure adequate support.
- Provides employee relations advice to HR colleagues and business leaders on a wide range of topics/issues.
- Builds awareness and knowledge and manages country-specific training across the business in relation to discrimination, harassment, bullying, and EEO (including legislation, responsibilities for supervisors, and organizational expectations).
- Engages with legal teams to reduce exposure to workforce-related risks and determine risk mitigation strategies.
- Undertakes special projects as required.
Required Skills and Qualifications:
- Able to manage sensitive and confidential employee matters with a demonstrated combination of assertiveness, poise, sensitivity, and tact to build trust and psychological safety.
- Sound judgement to manage complex, sensitive situations to deliver the right outcome.
- Strong verbal and written communication skills – demonstrated ability to communicate clearly and concisely, including writing formal investigation reports.
- Familiarity with grievance investigation processes and demonstrated ability to successfully facilitate resolution of complex interpersonal conflict; is not intimidated in difficult situations; credibly provides counsel using data and relevant facts; viewed as neutral and unbiased.
- Knowledge of Australian discrimination, harassment, and bullying (EEO) principles and related legislation.
- Strong influencing and problem-solving skills with the ability to build relationships and influence diverse stakeholders across all organizational levels, both internally & externally.
- Ability to operate autonomously with project management capability.
- Experience in facilitation of training programs beneficial.
- Demonstrated ability to foster a safety culture and commitment to protecting people and the environment.
- Demonstrated commitment to organizational values of diversity, inclusion, high performance, integrity, trust, partnership, and protecting people and the environment.
Our Offer:
- Negotiable day rate.
- Flexible working arrangements.
- 12-month contract opportunity.
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