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Customer Service Representative
1 month ago
We are seeking a proactive and personable Customer Service Officer to deliver exceptional customer service in a fast-paced environment.
About the Role- Answer high-volume inbound calls professionally and efficiently
- Create unique and tailored experiences for customers through exceptional customer service
- Process financial administration tasks, including reviewing invoices
- Enter data into our system with accuracy and attention to detail
- Collaborate with the team to achieve common goals
- Perform ad-hoc office duties as required
- Previous experience in a call centre environment is desirable but not essential
- Excellent communication and resolution skills
- Strong interpersonal skills
- Attention to detail and ability to multitask
- Customer service and/or clerical experience
- Computer literacy and ability to learn new systems
- Ability to thrive in a fast-paced environment
For more information, please contact Shana Perry.