Senior Lending Operations Manager

1 week ago

Sydney, New South Wales, Australia beBeeOperations Full time $100,000 - $120,000
Job Title: Senior Lending Operations Lead
About the Role:

We are seeking a passionate and experienced professional to join our lending operations team. The successful candidate will provide Corporate and Institutional customers with best-practice, effective and efficient lending fulfillment services across both simple and complex transactions.

This role is responsible for providing daily team oversight, workflow management and resource allocation to ensure sufficient capacity to maintain Service Level Agreements (SLAs) during peak and non-peak periods while ensuring requests are fulfilled in accordance with transaction documentation, policies, and procedures.

Key Responsibilities:
  • Team Leadership: Provide daily team oversight, workflow management and resource allocation to ensure sufficient capacity to maintain Service Level Agreements (SLAs) during peak and non-peak periods.
  • Coaching and Mentoring: Perform People Leader (PL) responsibilities which include coaching, mentoring and continuous performance management of direct reports.
  • Risk Management: Implement adequate controls to limit risks associated with operational activities.
  • CIB Lending Subject Matter Expert: Be a CIB Lending Subject Matter Expert (SME) and communicate with the CIB business, Operations colleagues and other associated stakeholders on customer transactions and process improvement activities.
Requirements:
  • Experience: Experience within the Corporate and/or Institutional Bank Loan Market or similar environment.
  • LoanIQ Knowledge: Strong LoanIQ knowledge also and/or experience in Lending Operations.
  • AOM Exposure: Exposure to Active Operations Management (AOM).
  • Key Risk Indicators: Ability to manage key risk indicators.
  • People Leadership: People leadership experience including developing teams and improving engagement.
  • Operational Practitioner: Experience as an operational practitioner.
About Us:

NAB is an ASX listed organisation that has been serving Australian communities for over 160 years.

We invest in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you'll be part of a team that is helping to solve some of society's biggest challenges.

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect, and grow.

We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world-class development programs and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

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