Project Service Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $85,000

This role involves coordinating service requests, warranty claims, and customer interactions for a project homes builder in Western Sydney.

Job Description:

The primary point of contact for customers, you will liaise with internal teams, contractors, and suppliers to resolve issues efficiently while providing top-tier customer service.

Key Responsibilities:
  • Manage and process warranty claims
  • Coordinate service requests and schedule technicians or contractors
  • Liaise with customers, suppliers, and internal teams to resolve issues
  • Maintain accurate records of all warranty claims and service requests
  • Ensure compliance with industry regulations and company policies
About You:

Previous experience in a service coordination, warranty management, or customer service role within the building or construction industry is essential.

  • Strong communication and problem-solving skills are required
  • Excellent organisational abilities and attention to detail are necessary
  • Ability to work both independently and as part of a team is expected
What's in it for You?
  • A supportive team environment
  • Long term opportunity and career progression

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