Service Coordinator

20 hours ago


Sydney, New South Wales, Australia Service NSW Full time
After Hours Coordinator (Work From Home – On-Call)

Location: Mascot (Remote/Work from Home)

Service Areas: Eastern Suburbs, Inner West, Sutherland, and St George

Overview

This role helps ensure that customers receive timely support and service outside of regular office hours. You will handle after-hours calls, coordinate urgent care requests, and provide support to field staff and customers.

What We're Looking For
  • Proven experience coordinating in-home or community-based support services
  • A strong customer service mindset and the ability to stay calm under pressure
  • Understanding of Consumer Directed Care and/or Person-Centred Practices
  • Excellent communication skills—both written and verbal
  • Strong computer skills, with confidence using MS Word, Outlook, and PowerPoint
  • Experience using care or information management systems is an advantage
Hours
  • Weekdays (Mon–Fri): 6:00am–8:00am & 6:00pm–10:00pm
Why Join Just Better Care?
  • Flexible, work-from-home opportunity
  • Be part of a caring, supportive, and passionate team
  • Make a real difference in your community
  • Play a key role in delivering high-quality support outside normal business hours
Interested

If you have questions or would like to know more about this opportunity, please reach out to:


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