Vulnerable Families Support Professional

2 weeks ago

Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $80,000

Family Support Specialist

The Intensive Family Support Worker will work directly with vulnerable families, addressing complex challenges and helping them achieve safety, stability, and resilience.

  • Implement individualised family support plans under the direction of a Service Coordinator, addressing a range of behavioral, psychosocial, and safety needs.
  • Provide hands-on support for each family, including 2-3 weekly face-to-face sessions focused on behavior management, trauma recovery, and parenting skill development.
  • Foster family connections to specialised services and essential resources such as healthcare, housing, and education.
  • Monitor family progress and maintain detailed case documentation, ensuring family goals are consistently met.
  • Adapt to flexible scheduling based on each family's needs to maximise engagement and support outcomes.

Required Skills and Qualifications

  • Intensive family support experience, particularly in areas such as crisis intervention, mental health, and family crisis situations.
  • Strong documentation and case management skills to capture the family's journey and support plan outcomes.
  • Flexibility and crisis intervention skills to respond effectively to each family's unique challenges.
  • Collaborative communication skills to liaise with Service Coordinators, stakeholders, and team members.
  • A goal-oriented approach focused on empowering families for sustainable success.
  • Work independently with each family to create a support schedule that suits everyone.
  • Certificate IV in Community Services or relevant qualification.
  • 12 months experience supporting children and families with complex needs.
  • Australian driver's license.
  • First Aid Certificate with current CPR.
  • Working with Children Check (paid employee status).
  • Have a reliable car with registration.
  • Reliable smart phone with data.

We Offer

  • Casual position with regular consistent hours, crafted around your individual availability.
  • Empowered by a dedicated Service Delivery Team providing you support, coaching and guidance.
  • Bi-monthly supervisions and support.
  • Easy-to-use rostering app which allows you to view and accept shifts, complete reports/documents and update your availability.
  • Refer & earn incentive - $350 voucher for each successful person you refer.

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