Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.
Key Responsibilities- Establish customer car rental needs by actively listening and reviewing ABG's various add-ons and services to determine the best options for the customer.
- Communicate rental procedures and guidelines effectively to ensure a smooth and efficient experience for customers.
- Complete rental bookings in a timely and accurate manner, ensuring that all necessary information is collected and processed correctly.
- Answer customer questions and inquiries in a professional and courteous manner, providing solutions to any issues that may arise.
- Hourly pay, loadings, and commission incentives to reward your hard work and dedication.
- A comprehensive wellbeing program, including life insurance, discounted health insurance, and superannuation options to support your overall health and wellbeing.
- Access to Perkbox, offering discounts and offers with hundreds of retailers and big brands, including cinema tickets, fitness classes, and shopping discounts.
- Employee discounts on car rental across Avis Budget Group, making it easier to explore new destinations.
- Employee Assistance Programme (EAP) provided by Converge, offering 24/7 support for your mental health and wellbeing.
- Full training provided to help you achieve your goals and reach your potential.
- A full and valid driver's license is required for this role.
- This is a casual position that requires a minimum availability of 3-4 days per week.
- Ability to work in a fast-paced environment while delivering exceptional customer service.
- Previous experience in retail, hospitality, customer service, sales, or similar roles is highly desirable.
- Ability to follow procedures and adhere to company guidelines and standards.
- Comfortable learning and using various computer systems to accurately input rental information.
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Customer Service Representative
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Cairns City, Queensland, Australia Avis Full time{"title": "Customer Service Representative", "description": "About the RoleWe are seeking a passionate and motivated individual to join our team as a Customer Service Representative. As the face of our brand, you will interact with customers at the rental counter, marketing products and services, completing rental bookings, and responding to general customer...
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Customer Service Representative
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Cairns City, Queensland, Australia Avis Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the face of our brand, you will interact with customers at the rental counter, complete rental bookings, and respond to general customer inquiries.Key ResponsibilitiesEstablish customer car rental needs by actively...
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Customer Service Representative
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Cairns City, Queensland, Australia Avis Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.Key ResponsibilitiesInteract with customers face-to-face, promoting our brand and providing...
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Customer Service Representative
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Cairns City, Queensland, Australia Avis Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.Key ResponsibilitiesInteract with customers face-to-face, promoting our brand and...
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Customer Service Representative
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Customer Service Representative
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Cairns, Queensland, Australia Avis Budget Group Full timeAbout the RoleWe are seeking a passionate and motivated individual to join our team as a Customer Service Representative. As the face of our brand, you will interact with customers at the rental counter, marketing products and services, completing rental bookings, and responding to general customer inquiries.Key ResponsibilitiesEstablish customer car rental...
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Customer Service Representative
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Cairns, Queensland, Australia Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for providing exceptional customer service, promoting the Avis Budget Group brand, and ensuring a seamless rental experience for our customers.Key ResponsibilitiesInteract with...
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Customer Service Representative
1 month ago
Cairns, Queensland, Australia Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.Key ResponsibilitiesInteract with customers face-to-face, promoting the Avis Budget Group brand...
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Customer Service Representative
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Cairns, Queensland, Australia Avis Budget Group Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.Key ResponsibilitiesInteract with customers face-to-face, promoting our brand and products.Complete...
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Customer Service Representative
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Cairns, Queensland, Australia Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.Key ResponsibilitiesInteract with customers face-to-face, promoting our brand and...
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Customer Service Representative
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Cairns, Queensland, Australia Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.Key...
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Customer Service Representative
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Cairns, Queensland, Australia Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.Key ResponsibilitiesInteract with customers face-to-face, promoting the Avis Budget Group...