Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.
Key Responsibilities- Interact with customers face-to-face, promoting our brand and products.
- Complete rental transactions, contracts, and bookings.
- Clean and inspect vehicles to ensure they meet our high standards.
- A competitive hourly rate of $32.25, including casual loadings and commission incentives.
- A comprehensive wellbeing program, including life insurance, discounted health insurance, and superannuation options.
- Access to Perkbox, offering discounts and offers with hundreds of retailers and big brands.
- Employee discounts on car rental across Avis Budget Group.
- An Employee Assistance Program (EAP) provided by Converge, offering 24/7 support for mental health and wellbeing.
- Full training provided to help you achieve your goals and reach your potential.
- A full and valid driver's license.
- A minimum availability of 3-4 days per week.
- Previous experience in retail, hospitality, customer service, sales, or similar roles.
- The ability to work in a fast-paced environment while delivering exceptional customer service.
- The ability to follow procedures and adhere to company guidelines and standards.
- Comfortable learning and using various computer systems to accurately input rental information.
Avis Budget Group is a leading provider of global transportation solutions, with a team of 25,000 driven people performing with purpose. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
We value diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain. Our Reconciliation Action Plan enables us to deepen our understanding of our sphere of influence and the unique contribution we can make to lead progress.
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