Course Operations Manager

2 weeks ago

Surry Hills, New South Wales, Australia Acknowledge Education Full time
About the Role

This is a frontline position in course operations and management, responsible for creating and maintaining a strong rapport with staff and students associated with the coordinated course(s). The Course Coordinator ensures the equitable and consistent execution of policies and procedures, contributing to an academic environment that supports growth and excellence.

Key Responsibilities
  • Provide academic and operational leadership to Higher Education staff within coordinated courses, overseeing course operations, timetabling, resource planning, and assessments.
  • Assist in the development of new courses, support Course Advisory Committees, and contribute to research initiatives.
  • Work collaboratively with external partners to establish articulation arrangements, moderation processes, and academic benchmarking.
  • Lead and coordinate scholarly activities and professional development for Higher Education staff within their field.
  • Assist in the annual internal audit of Higher Education operations.
  • Collaborate with the Dean to achieve organisational goals, encompassing marketing, finance, budgeting, admissions, graduation, and alumni relations.
  • Actively participate in student and staff orientation and graduation ceremonies.
  • Engage in program marketing and course promotion activities as directed.
  • Prepare agenda and reports for various committees, including Academic Board, Course Progress Committee, Course Advisory Committee, and Teaching and Learning Committee.
  • Contribute to the development, review, and renewal of academic policies and procedures.
  • Monitor student progress, performance, and satisfaction with academic programs.
  • Conduct performance reviews of academic staff in collaboration with the Head of Department or Dean.
  • Offer insights on academic resource management.
  • Fulfill other responsibilities pertinent to the academic governance of the organization, as directed by the Head of Department or Dean.
About You

The minimum qualifications and experience required for this role include:

  • A post-graduate qualification at least one AQF level higher than the course being coordinated and in the relevant field or discipline of the coordinated course.
  • A minimum of 5 years of managerial experience.
  • A minimum of 5 years of teaching experience at the degree and/or post-graduate level.

The Course Coordinator is expected to maintain a high level of industry currency and an in-depth understanding of the tertiary education sector. While there is no mandated professional development requirement, a commitment to ongoing learning, with an annual allocation of 20 hours for professional development, is anticipated.

Why Work with Us
  • Opportunities to grow within the organization.
  • $1,500 professional development allowance.
  • Incredibly committed and supportive team of student-centric professionals.
  • Flexibility to work from home during non-teaching hours (For Academic staff).
  • Be part of a fast-growing organization working in an agile environment.
  • Acknowledge education is part of UP Education group – Be part of a leading education provider: https://www.up.education/

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