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Venue Operations Manager

1 month ago


Surry Hills, New South Wales, Australia JRM Hospitality Full time
About the Role

We are seeking a highly skilled and experienced Venue Manager to oversee the daily operations of a busy venue. The ideal candidate will be responsible for managing all aspects of the venue, including staff supervision, operational efficiency, F&B operations, and customer satisfaction.

Key Responsibilities
  • Oversee daily operations to ensure smooth and efficient functioning of the venue.
  • Lead, train, and motivate a team of staff members to deliver exceptional service.
  • Develop and implement strategies to enhance guest experiences and drive revenue growth.
  • Handle customer inquiries, feedback, and resolve any issues to maintain high satisfaction levels.
  • Monitor financial performance, manage budgets, and prepare reports to track key metrics.
Requirements
  • At least 3 years of experience in a venue management role in a fast-paced environment.
  • Good understanding of F&B operations.
  • Demonstrated ability to handle customer inquiries and resolve issues effectively.
  • Excellent organizational and multitasking skills, with the ability to manage multiple aspects of the venue simultaneously.
  • Experience in budget management, financial reporting, and inventory control to ensure operational efficiency and profitability.
What We Offer

If you are an experienced and driven venue manager looking for your next challenge, we encourage you to apply.