Regional Operations Leader

1 day ago

Geraldton, Western Australia beBeeManagement Full time $160,000 - $180,000
Job Description: As a General Manager, you will be responsible for driving business growth and operational excellence in our regional operations. You will lead the development of new client partnerships, expand service offerings, and drive revenue growth while ensuring the smooth running of operations and maintaining contract profitability.Key Responsibilities:
  • Proactively identify and pursue new business opportunities through networking, referrals, tenders, and industry connections
  • Build and maintain strong relationships with clients across existing contracts to secure renewals, extensions, and upsell opportunities
  • Lead the preparation of tenders, bids, and proposals
  • Attend industry events, association meetings, and networking functions to enhance brand presence
  • Collaborate with the Director to set and achieve growth targets aligned with company strategy
  • Support the operations, administrative, and client services teams to ensure smooth service delivery
  • Ensure service quality standards are upheld and operational efficiencies continually improved
  • Monitor contract performance and profitability, providing clear and accurate reporting
  • Occasionally travel to Perth and/or Melbourne for client and company meetings
  • Lead and support the recruitment of cleaners and other operational staff as required
  • Facilitate weekly team meetings to maintain communication and alignment
  • Provide day-to-day leadership, guidance, and support across operational and admin teams
  • Promote a positive, collaborative workplace culture where staff feel valued and supported
  • Manage operational budgets and costs within approved limits
  • Monitor supply usage and implement cost-control measures
  • Deliver accurate and timely weekly and monthly performance reports to the Director
  • Represent the business at industry engagements and attend sponsored events as a company representative
Requirements:
  • 5+ years' experience in a senior leadership role within cleaning services or a similar operational environment
  • Demonstrated success in growing client portfolios and securing new contracts through relationship building and tendering
  • Proven experience overseeing day-to-day operations, client services, and administration in a multi-site or service-based business
  • Strong working knowledge of ISO 9001, ISO 45001, and ISO 14001 standards
  • Excellent budget management and financial oversight skills, with a focus on cost control and profitability
  • Experience recruiting, managing, and motivating teams
  • High level of professional communication, reporting, and organizational skills
  • A collaborative and approachable leadership style, with a genuine commitment to quality, safety, and service excellence
Benefits:
  • Competitive salary
  • Fuel allowance
  • Vehicle expenses
  • Supportive, team-first culture
  • True work-life balance in a regional setting
Location: Geraldton, Western AustraliaIndustry: Facilities Services

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