
Executive Hotel Operations Leader
6 days ago
We are seeking an experienced and skilled Hotel Operations Manager to join our team in Brisbane. As a key member of the hotel's management team, you will be responsible for overseeing the day-to-day operations of the hotel.
Key Responsibilities:- Ensure exceptional customer service by greeting guests at reception and ensuring their stay is memorable.
- Oversee room cleanliness and quality control to maintain high standards.
- Assist behind the bar and support pub operations as required.
- Manage reservations and guest information using the RMS system.
- Maintain compliance with licensing obligations and keep accurate records.
- A minimum of 1-2 years of hotel management or hospitality leadership experience.
- A friendly, customer-focused approach with a willingness to take on new challenges.
- Strong attention to detail and ability to multitask.
- The ability to obtain necessary certifications such as RSA and RMLV within the first month of employment.
- Leadership and team management
- Customer service and relations
- Problem-solving and conflict resolution
- Time management and organization
- Compliance and regulatory knowledge
We offer a competitive salary package and opportunities for career growth and development. If you are a motivated and results-driven individual looking for a challenging role in hotel management, we encourage you to apply.
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