Cloud Infrastructure Systems Specialist

7 days ago

Sydney, New South Wales, Australia Microsoft Full time
About Cloud Operations + Innovation

At Microsoft, we're building the future of cloud services. Our Cloud Operations + Innovation (CO+I) team is responsible for designing, building, and operating our unified global datacenters.

We manage the demand planning and capacity utilization of our unified infrastructure, as well as all operations needed to run the physical infrastructure, including supply chain, hardware, power, security, and workflow teams.

Our Mission

We focus on smart growth with an emphasis on automation, data-driven engineering, cost-effectiveness, and environmental sustainability.

Delivering Critical Infrastructure

We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses, including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive, and the Microsoft Azure platform.

Our infrastructure consists of a large global portfolio of more than 100 datacenters and 1 million servers. Our team of subject matter experts works 24/7/365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

The Role You'll Play

You will be part of the Critical Environment Instrumentation Builds Fulfillment (CEIBFF) team, responsible for deploying and delivering global Critical Environment infrastructure supporting the Construction and Commissioning of Microsoft's global Datacenters.

You will work closely with partner teams to implement, deliver, and provide commissioning support for Critical Environment infrastructure enabling Datacenter Capacity for customers.

Your Responsibilities
  • You will collaborate within and across partner teams by proactively and systematically sharing information.
  • You will respond to incidents by identifying the level of impact, troubleshooting basic issues, deploying the appropriate fixes, and implementing automations to prevent recurring issues.
  • You will improve the development and operations of systems, platforms, or product features by sharing insights and best practices.
  • You will support global commissioning enabling datacenter monitoring for health and stability.
  • You will create documentation to support and maintain project infrastructure.
Qualifications and Requirements

We're looking for an experienced Infrastructure Deployment Engineer who has:

  • Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience.
  • 2+ years' experience in building, deploying, supporting, automating, securing, and maintaining server host and VM builds.
  • Hands-on bare metal enterprise-class server system deployment, configuration and maintenance that includes periodic firmware & driver updates at scale, RAID & IPMI configurations and hardware troubleshooting.
  • Experience with Microsoft server & tooling platforms for multiple infrastructure services such as Windows Server 2022/2019, Hyper-V, Active Directory, DNS, PowerShell scripting, data protection technologies, service monitoring, incident alarming, compliance, and other services to aid in fulfilling operational monitoring, audit logging of events, compliance requirements, outages, or security-related issues.
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