Customer Service Sales Specialist
1 day ago
Cash Converters is a leading Australian retailer with a strong presence in the second-hand market. With over 30 years of experience, we have established ourselves as a trusted partner for affordable personal finance solutions.
We are seeking a highly motivated Retail Assistant to join our team at our Elizabeth store in a Full Time capacity.
About the Role
- You will be responsible for providing exceptional customer service and selling a diverse range of products within our retail department. This includes mobile phones, power tools, gaming consoles, musical instruments, and more.
- Build long-term relationships with customers while working towards meeting sales targets with your colleagues.
- Negotiate win-win solutions with loyal customers.
- Assist customers in researching pricing and features for various stock items to differentiate our goods from competitors.
- Introduce customers to Cash Converters' online platform if we do not have what they are looking for.
About You
- Prior customer service experience in a similar environment is preferred but not essential.
- You will possess a friendly and welcoming natural style, able to understand our customers' needs.
- Able to think on your feet and be a natural problem solver.
- Enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones.
- Willingness to develop skills and knowledge in other areas of Cash Converters' stores departments.
What's On Offer
- Exclusive access to 'Cashies Rewards', featuring discounts and cash-back offers from over 400 retailers.
- A Monday-to-Saturday work schedule, with no Sunday trading.
- Real career development opportunities.
- Ongoing quarterly store and team bonuses, with full paid training provided.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts (Bupa & HBF).
- 30% Instore Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money, and Mind.
We value diversity, inclusion, and equal opportunity, and encourage people of all cultures, backgrounds, gender, age, sexual orientation, and abilities to apply.
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