Customer Service Sales Specialist

1 day ago


Elizabeth, Australia Cash Converters Full time

Cash Converters is a leading Australian retailer with a strong presence in the second-hand market. With over 30 years of experience, we have established ourselves as a trusted partner for affordable personal finance solutions.

We are seeking a highly motivated Retail Assistant to join our team at our Elizabeth store in a Full Time capacity.

About the Role

  • You will be responsible for providing exceptional customer service and selling a diverse range of products within our retail department. This includes mobile phones, power tools, gaming consoles, musical instruments, and more.
  • Build long-term relationships with customers while working towards meeting sales targets with your colleagues.
  • Negotiate win-win solutions with loyal customers.
  • Assist customers in researching pricing and features for various stock items to differentiate our goods from competitors.
  • Introduce customers to Cash Converters' online platform if we do not have what they are looking for.

About You

  • Prior customer service experience in a similar environment is preferred but not essential.
  • You will possess a friendly and welcoming natural style, able to understand our customers' needs.
  • Able to think on your feet and be a natural problem solver.
  • Enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones.
  • Willingness to develop skills and knowledge in other areas of Cash Converters' stores departments.

What's On Offer

  • Exclusive access to 'Cashies Rewards', featuring discounts and cash-back offers from over 400 retailers.
  • A Monday-to-Saturday work schedule, with no Sunday trading.
  • Real career development opportunities.
  • Ongoing quarterly store and team bonuses, with full paid training provided.
  • Paid Parental Leave.
  • Salary Packaging for a Novated Car lease available.
  • Health Insurance Discounts (Bupa & HBF).
  • 30% Instore Discount.
  • Plus, access to our Wellness Activities: Move, Munch, Money, and Mind.

We value diversity, inclusion, and equal opportunity, and encourage people of all cultures, backgrounds, gender, age, sexual orientation, and abilities to apply.



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