Technical Systems Manager

7 days ago

Brisbane, Queensland, Australia beBeeTeamLeader Full time $100,000 - $150,000

Job Overview

Manage technical systems for order completion, leading a team of experts who create learning material and work instructions.

The ideal candidate will have experience managing technical support teams, strong analytical skills, and excellent communication abilities. A strategic thinker with the ability to influence cross-functional teams is required.

Key Responsibilities:

  • Lead the Omni Support team in achieving technical excellence.
  • Develop high-quality learning materials and work instructions.
  • Serve as the escalation point for complex technical issues.
  • Partner with brand teams to drive business outcomes.
  • Continuously improve processes and systems for order management.

Requirements:

  • Proven experience in managing technical support teams.
  • Strong problem-solving and analytical skills.
  • Excellent stakeholder management and communication abilities.
  • A proven track record of driving continuous improvements.
  • Strategic thinking and leadership skills.

What We Offer

A challenging opportunity to lead a high-performing team and drive business outcomes in a dynamic retail environment.

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